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IN THE APP

After login, go to Help Center & select Chat

OR THROUGH ONLINE BANKING

After login, click the chat option on the bottom right-hand corner of the page


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USA

English, Mandarin, Cantonese and Spanish support

+1 833.468.8356

U.S. TIME (PST)

Monday - Friday: 6:00AM - 7:00PM

Saturday: 9:00AM - 5:00PM

China

Mandarin and English support

+86 400-080-5290

CHINA TIME (BEIJING)

Monday: 10:00AM - 6:00PM, 10:00PM - 12:00AM

Tuesday - Friday: 12:00AM - 6:00PM, 10:00PM - 12:00AM

Saturday: 12:00AM - 11:00AM

Hong Kong

Mandarin and English support

+ 852 800.906.787

HONG KONG STANDARD TIME

Monday: 10:00AM - 6:00PM, 10:00PM - 12:00AM

Tuesday - Friday: 12:00AM - 6:00PM, 10:00PM - 12:00AM

Saturday: 12:00AM - 11:00AM

Taiwan

Mandarin and English support

+886 00801.491.280

TAIWAN TIME (TAIPEI)

Monday: 10:00AM - 6:00PM, 10:00PM - 12:00AM

Tuesday - Friday: 12:00AM - 6:00PM, 10:00PM - 12:00AM

Saturday: 12:00AM - 11:00AM


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